Strategic Technology Services
- Digital transformation consultancy
- Technology stack assessment and optimisation
- Integratttion strategy and planning
- Platform architecture design
- Technology roadmap development
- Digital commerce strategy
- Cost of Ownership Consulting
Platform Development & Integration
- Custom application and site development
- D2C platform development
- Content management systems
- API and system integrations
- Entertainment Industry fan solutions
- Subscription platform development
Technology Stack Management
- DNS and email hosting management
- Cloud infrastructure management
- Platform maintenance
- Infrastructure monitoring
- Data flow management
Knowledge Management & Documentation
- Knowledge base creation and maintenance
- Process documentation
- Technical documentation
- System documentation
Technical Support & Operations
- Standard support (8-hour response time)
- High priority support (30-minute response, 24/7/365)
- Platform monitoring and maintenance
- High traffic event support
- Pre-event technical reviews
- Real-time event monitoring
- Performance optimisation
- Security management and ISO 27001 compliance
Fan &
Consumer Support
- D2C customer service
- Order management support
- Consumer query handling
- Fan engagement platform support
- Content delivery support
- User experience optimisation
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